This information, provided pursuant to art. 13 of the General Data Protection Regulation (EU Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 regarding the protection of personal data), describes the methods and purposes of the processing of the personal data of the Website Users and personal data provided during the exchange of communications in Live Chat.

1.The Data Controller

Il Titolare del trattamento dei dati personali è Gogo Services S.r.l. di Alessio Fiorani, titolare del marchio GO GO CAR, con sede legale a Roma, in Via Simone Martini n. 143.

2.Data protection officer

The Data Controller has appointed the Data Protection Officer. It is possible to contact the Data Protection Officer by e-mail or certified e-mail, at the address rpd@gogocar.rent

3. Purpose and legal basis of the processing

All personal data that may be provided through this service will be processed in compliance with the principles of lawfulness and correctness established by the current legislation on the protection of personal data and in compliance with articles 5 and 25 of Regulation (EU) no. 679/2016.

The processing of Users' personal data is necessary in order to make it possible to use the site and provide the services requested by processing the rental car booking, return and payment, as well as in order to send information on products and services. also provided through Live Chat, and, in particular, for:

a) allow the correct establishment, management and termination of the short and long-term car rental contract, including related services (e.g. customer assistance) and any extra services requested (e.g. winter equipment on board, additional driver, child seats for children, navigator, etc.), as well as for the exercise of the relative rights by the Owner (e.g. management of fines or claims and attribution of the relative responsibilities). In this case the legal basis is given by art. 6, paragraph 1, lett. b) and c) of the Regulations;

b) The fulfillment of legal obligations, regulations and community legislation relating to the contract concluded and the services provided (eg in tax, accounting, insurance matters). In this case the legal basis is given by art. 6, paragraph 1, lett. b) and f) of the Regulations.

c) The protection of company assets and the safety of drivers in the event of an accident through the use of a multifunction satellite device with geolocation function; the prevention of fraud connected to the rental by entering data; in case of car theft, embezzlement. In this case the legal basis is given by art. 6, paragraph 1, lett. f) of the Regulations.

Personal data will be processed with automated tools for the time strictly necessary to achieve the purposes for which they were collected and subsequently processed. The Data Controller adopts adequate security measures in order to guarantee a level of security commensurate with the risks of destruction or loss of data, unauthorized access or processing that is not permitted or does not comply with the purpose of the collection.

4. Optional supply of data

Personal data are transmitted on a voluntary basis by the User himself. Refusal (total or partial) makes it impossible for users interested in the short and long-term car rental service to use the online services and manage the booking on the website.

The requested data (personal data, contact details, driving license number, VAT number, bank details, insurance data) are necessary in order to manage the booking and the relative rental and for the fulfillment of the related obligations (eg. tax, accounting, insurance).

5.Subjects to whom the data may be disclosed

Personal data may be disclosed to the following categories of subjects: 1. Offices of the civil motorization of Lazio; 2. Banking and insurance institutions that provide functional services for the purposes indicated above; 3. IT service providers (hardware / software and / or network); 4. Judicial authorities; 5. Consultants / professionals who perform functional services for the purposes indicated above; 6. Mechanical operators and car repairers (mechanical workshops, tire shops, body shops).

No data will be communicated or disseminated in violation of the law.

6.Data retention period

The personal data provided will be kept for the duration of the contractual relationship that may have arisen, as well as, after its termination: 1. for the time in which the Data Controller is subject to conservation obligations for purposes provided for by law or regulation (in by way of example, accounting, tax, insurance or judicial obligations); 2. for the time necessary for the statute of limitations to mature in relation to reciprocal rights.

In the case of particular legal obligations, the processing of information will continue in accordance with current legislation.

7. Rights of interested parties

Users who have provided their personal data - for the purposes described above - may exercise the following rights, as long as the conditions provided for by the law (in particular, articles 15 and following of the Regulation) are met:

- the right to know if the Data Controller is currently processing personal data concerning him and, in this case, to have access to the data being processed and to all information relating to it;

- the right to rectify inaccurate personal data concerning you and / or to integrate incomplete ones;

- the right to cancel the personal data concerning you;

- the right to limit the processing;

- the right to object to the processing;

- the right to the portability of personal data concerning you.

In any case, you also have the right to submit a formal Complaint to the Authority for the protection of personal data , according to the methods available on the website of the Guarantor itself.